How can I track my order?
We will email you as items in your order ship, or if there are updates on the status of your order. You can also check your order status under our Track Your Order page.
How do I know if ordering online is secure?
To help determine if your connection is secure, look at the status bar of your browser window. If you see an unbroken key or a closed lock (depending on your browser), Secure Sockets Layer (SSL) should be active, which helps to protect the transmission of information through the website. You should also verify if the URL for the page which you are on includes "https" at the beginning.
How much will it cost to ship my order?
We offer all customers Free International Shipping with tracking for order now. Enjoy the immediate benefit.
When will I receive my order? What do I do if I didn't receive a shipment?
Please refer to our shipping standard under our Shipping Policy. If you have missing items or shipments, please contact us at firstname.lastname@example.org within 30 days of ship date.
Return and refund
Can I return my purchase and get refund?
Yes, we have a 90-day return policy, which means you have 90 days after receiving your item to request a return. Details please refer to our Refund Policy page.